Adaptability and Innovation Culture

Organisations with strong adaptability should show way more operating and financial benefits over three years when implementing AI solutions.

Sample assessment questions for each level:

  • Level -1: “Does the organisation actively discourage experimentation with new AI technologies?”
  • Level 0: “Does AI experimentation happen informally without organisational support?”
  • Level 1: “Has the organisation recognised the value of innovation culture for AI adoption?”
  • Level 2: “Are teams allocated dedicated time for exploring AI in their domains?”
  • Level 3: “Is there a formal process for conducting and evaluating AI experiments?”
  • Level 4: “Is failure treated as a valuable learning opportunity in AI initiatives?”
  • Level 5: “Is continuous experimentation with AI embedded in organisational identity?”

Key metrics to track:

  • Innovation adoption rate: Percentage of employees proactively adopting new tools
  • Psychological safety score: Structured assessment of team environments
  • Experiment frequency: Number of AI-related experiments conducted quarterly
  • Failure tolerance: Ratio of acknowledged “valuable failures” to successful projects
  • Knowledge sharing index: Frequency of cross-team learning about AI initiatives